Frequently Asked Questions
We use trusted courier services in South Africa who have proven track records. Your goods will be safely delivered to your location. Products are also neatly packaged to ensure that products travel well.
Shipping is provided by Internet Express at a flat rate of R120, nationwide and generally takes 3-10 working days depending on where your are located. Major city centres will receive their orders in 3-5 working days.
If you are located in Johannesburg, you may select the “collection” option at checkout and you will recieve information after checkout on collecting your purchase from collection points located in Sandton or the West Rand of Gauteng, free of charge.
Shipping takes 3-10 working days depending on where your are located. Major city centres will receive their orders in 3-5 working days.
As product margins are low on food goods, we unfortunately cannot send goods at now cost. However, we use trusted couriers, and this will allow you to receive your goods quickly and securely. You are also welcome to use one of our collection points, free of charge.
Yes, we do offer collections in Johannesburg only. One collection point is in Kelvin and one in Honeydew. Once you have placed your order and selected the for collection button, we will send you address and time details for collection.
No open packages can be returned,. Baked goods and pickles can also not be returned. If for whatever reason you would like to return an item, kindly contact us.